Archive

• Insurers failure to communicate is creating consumer frustration, admits CII

  21 November 2024

  The institute responds to consumer criticism

• UK insurers "get the FCA's criticism" on BI claims handling

  05 October 2022

  Conduct regulator warned it is ready to use all regulatory powers to fix the problem

• Fix price-walking issue by end of 2021, UK tells insurers

  23 March 2021

  Financial Conduct Authority revises timelines for general insurance reforms