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FCA warns insurers to show fair value
22 August 2024UK conduct regulator reveals findings of its thematic review and next steps
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UK's Consumer Duty: a headache on top of a cost-of-living crisis
05 April 2024The introduction of the Consumer Duty regime has piled on costs for insurers at a time when premiums are soaring due to inflation. There are also plenty of questions about how the regulation will be implemented and enforced, as Paul Walsh reports
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Consumer Duty: a chance to build trust with customers
22 February 2023Regulators, consultants and policy experts explain the progress insurers are making towards complying with the UK's Consumer Duty regulation and what opportunities it will present. Joshua Geer reports