Archive

• Insurers to rethink operational resilience post Covid-19

  14 May 2020

  Insurers' operational risk management already faced scrutiny before the Covid-19 pandemic. Now, experts from Crowe and Oric International expect operational resilience to become a priority for management. Ronan McCaughey reports

• Covid-19: the biggest operational risk event of our times

  16 April 2020

  As economies shut down and industries struggle with a new work paradigm, insurers are changing their structures to cope with the manifold challenges of the pandemic. Gustavo Ortega, head of technology, innovation and operations risk management at Voya Financial, talks to Sarfraz Thind about one of the biggest operational risk events in history