Archive

Consumer Duty has become a burden for insurers... but in a good way

The Consumer Duty rules have reshaped the UK's conduct regulation by demanding insurers place customers' needs first. While still seen as a burden, it has been is welcomed as a step towards better outcomes for all. Joshua Geer reports

UK's financial watchdogs must "regulate for growth", says government

Rachel Reeves's Mansion House speech signals rollback of senior managers and certification regime

UK regulator launches probe into home and motor insurance premium financing

Annual interest charges can be up to 30%, says Financial Conduct Authority

FCA launches investigation into UK's protection insurance market

The regulator is concerned that some products may be providing poor value

FCA anticipates £70m customer savings from GAP intervention

FCA looks to ease regulatory burden and simplify commercial insurance rules

Review by the UK regulator aims to eliminate overlaps with the Consumer Duty rules

FCA Consumer Duty review warns insurers on monitoring consumer outcomes

Research from the regulator revealed issues with how insurers are monitoring outcomes for consumers

FCA conducting first investigation over climate-related issues

Mind the data gap, life insurers urged, ahead of FCA Consumer Duty deadline

Regulation deals with expectations in relation to firms' closed product portfolios

Trade associations rally against FCA's name and shame plans

The ABI and the International Underwriting Association have criticised the proposals