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Insurers failure to communicate is creating consumer frustration, admits CII
21 November 2024The institute responds to consumer criticism
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Identifying vulnerable customers is top Consumer Duty reporting challenge
25 September 2024Chartered Insurance Institute says UK's rules have promoted valuable internal conversations
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TikTok portrays insurance as big banking without the stress
07 August 2024CII publishes a report to address the talent shortage crisis in the insurance market
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Curbing talent risk is "all about education", says CII executive director
15 July 2024Gill White also promises AI will change the industry for the better
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UK insurers "get the FCA's criticism" on BI claims handling
05 October 2022Conduct regulator warned it is ready to use all regulatory powers to fix the problem
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UK insurers say FCA's final diversity rules can accelerate change
20 April 2022The rules apply to listed company boards and executive management teams
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Data overhaul needed to cope with climate and cyber risks
24 June 2021Panellists at CII event warn against relying on historical data
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Fix price-walking issue by end of 2021, UK tells insurers
23 March 2021Financial Conduct Authority revises timelines for general insurance reforms
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UK insurers reflect on reputational risk ahead of BI court case
14 January 2021The Chartered Insurance Institute said SMEs' satisfaction with insurers has dropped
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Insurers name business risks for 2021
05 January 2021The Chartered Insurance Institute also identifies more remote working as a continued challenge
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