Archive

Consumer Duty has become a burden for insurers... but in a good way

The Consumer Duty rules have reshaped the UK's conduct regulation by demanding insurers place customers' needs first. While still seen as a burden, it has been is welcomed as a step towards better outcomes for all. Joshua Geer reports

IAIS consults on AI supervision and risks for insurers

Paper from global insurance watchdog covers AI security, fairness, robustness and governance

UK's financial watchdogs must "regulate for growth", says government

Rachel Reeves's Mansion House speech signals rollback of senior managers and certification regime

Brazilian insurance leader deepens UK market cooperation

Dyogo Oliveira, President of CNseg, addresses the Brazil-UK insurance forum

AI's potential to improve customer outcomes

Artificial intelligence could be a powerful tool to help insurers serve customers better, but it needs better regulation and governance. Martin Assmann reports

UK regulator launches probe into home and motor insurance premium financing

Annual interest charges can be up to 30%, says Financial Conduct Authority

ABI's Yvonne Braun honoured in King's Birthday Honours list

Trade associations rally against FCA's name and shame plans

The ABI and the International Underwriting Association have criticised the proposals

UK's Consumer Duty: a headache on top of a cost-of-living crisis

The introduction of the Consumer Duty regime has piled on costs for insurers at a time when premiums are soaring due to inflation. There are also plenty of questions about how the regulation will be implemented and enforced, as Paul Walsh reports

Insurers are "sheep banging their heads against an electric fence" when setting premiums

Stella Insurance CEO Sam White advocated the use of telematics to help measure risk