Reputational risk: Salvaging the reputation of insurance after Covid-19

On-demand

Speakers:

Dean Buckner
Policy Director UK Shareholders Association
David Sherwood
Managing Director of Risk and Financial Advisory Deloitte
Nicolas Jeanmart
Head of Personal and General Insurance Insurance Europe
Stephen Breen
Managing Director Rein4ce

Topics discussed:

How should insurers “play their part” in a major health and economic crisis?

How the insurance industry has performed in servicing Covid-19 claims e.g. in travel insurance and business interruption

What measures have been effective in communicating the responsibility of insurers to pay claims (e.g. halting dividends and bonuses)

Making the decision about rewarding policyholders for low claims (e.g. in motor insurance)

What has been good PR and bad PR?

What lessons have been learned from the crisis?

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For questions or comments contact: events@fieldgibsonmedia.com

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