Operational And Digital Resilience

KEYNOTE ADDRESS: DEMONSTRATING RESILIENCE TO CLIMATE CHANGE – THE ROLE OF THE CRO

• How do you start to make sense of climate change risk given all the uncertainties around modelling it?
• Key challenges?
• Response to the PRA Supervisory statement – what does it mean for the CRO
• Putting a governance structure in place
• How should we be working with the board and ensuring board level engagement
• Integrating climate risk management into existing risk management frameworks
• Scenario analysis
• Feedback from climate change risk stress test for UK insurers

Keynote Speaker: Vivek Syal, Group Chief Risk Officer, Tokio Marine Kiln

PANEL DISCUSSION: OPERATIONAL RESILIENCE – FROM BUZZ WORD TO KEY PRIORITY. PREPARING FOR INCREASED REGULATORY SCRUTINY.

• The shift in focus from financial to non-financial risks with operational and strategic relevance. What factors are driving this new focus on operational resilience and what trends and challenges are going to determine the priorities for the risk function in the years to come?
• Added challenges posed by technological change, increasingly hostile cyber environment, interconnectedness of risk
• The challenge in measuring and managing non-financial risks
• Regulatory expectations on operational resilience – now and in the future
• How do insurers need to respond to growing regulatory scrutiny?
• Breaking down the silos: rethinking the approach to non-financial risk management
• How do we need to change our business model and practices to provide resilience in such uncertain times

Panellists:
David Phan Dinh, Head of Operational Risk, Rothesay Life
Jos Motzheim, Head of Group Operational Risk, NN Group
Kathrin Meier, Chief Risk Officer, Allianz

Moderator: Ronan McCaughey, Deputy Editor & Commercial Editor, InsuranceERM

EXPERT INSIGHT SESSION: OPERATIONAL RESILIENCE: WHAT DOES GOOD LOOK LIKE?

• Who owns it?
• How do you incorporate operational resilience into other processes?
• Challenges and complexities resulting from doing business using legacy systems
• CASE STUDY FEEDBACK:  FEEDBACK FROM AN EXERCISE AIMED AT IMPROVING FIRM-WIDE OPERATIONAL RESILIENCE

 Speaker: Andrea Barberis, Director, Enterprise Risk Management, Generali Switzerland

PANEL DISCUSSION: NEW RISKS NEED NEW REACTIONS: RECOVERY AND RESOLUTION IN THE FACE OF DISRUPTION

• If we can’t prevent all incidences (cyber and otherwise), how do we react with speed & appropriate expertise in order to mitigate the effects?
• How do you put a structure in place around recovery and resolution planning and what should that structure look like?
• How do you make sure your enterprise response is co-ordinated?
• How will new legislation impact recovery and resolution planning?

Panellist:
Matthias Schneider, CRO Life, Zurich, Germany (subject to final confirmation)
Martha Phillips, Operational Resilience Lead, Aviva UK
Dominic Rau, Head Risk Governance & Steering, Swiss Re 

Moderator: Michael Bartholomeusz, Board Member, ORIC International

EXPERT INSIGHT SESSION: CASE STUDY APPROACH: WHAT DOES A RESILIENT CYBER RISK FRAMEWORK LOOK LIKE?

Speaker: Philippe Cotelle,  FERMA Board Member – Risk Manager Airbus Defence and Space

PANEL DISCUSSION:OUTSOURCING RISK. BEST PRACTICE FOR 3RD PARTY RISK MANAGEMENT

Implications of growing reliance on external service providers, cloud providers and vendor managers

• What complex risks do a growing reliance on external service providers, cloud providers and vendor managers give rise to?
• Key risk considerations:
• GDPR
• Sanctions
• Money laundering
• ESG
• Meeting enhanced regulatory expectations on 3rd party risk management
• Best practice model for 3rd party risk management – what does good look like?
• Common 3rd party risk management standards

Panellists:
Jim Ewing, Chief Risk Officer, Aegon UK
Michael Hosking, Chief Risk Officer, Faraday Underwriting Ltd, Gen ReInternational P&C
Gerard Davies, Chief Risk Officer, Irish Life

Moderator: Cintia Cheong, Staff Writer, InsuranceERM

IDENTIFYING AND MANAGING IT RISKS AND THREATS – A CASE STUDY INSIGHT: WHERE CAN THE CRO ADD VALUE IN IMPLEMENTING A FIT FOR PURPOSE IT RISK FRAMEWORK?

• What is the role and responsibility of the CRO in developing an IT strategy and framework?
• Working with other key stakeholders
• Steps in implementing a "fit for purpose" IT risk framework that:
• Is compatible with the other enterprise wide strategies and programmes.
• Can meet the challenge of cyber risk
• Can meet the requirements of GDPR
• Setting and maintaining risk appetite for IT risks
• Establishing KRIs
• Challenges of dealing with outdated legacy systems.

Speaker: Jos Motzheim, Head of Group Operational Risk, NN Group

PANEL DISCUSSION: MEETING EVOLVING EXPECTATIONS ON CONDUCT AS A RESULT OF DIGITAL TRANSFORMATION

• FCA & EIOPA guidelines/priorities
• Challenges in managing conduct risk in a digitalized business
• Will digital transformation help eliminate conduct risk?
• How do you incentivize good culture
• How do you lock an ethos of good conduct in place?
• What will be the expectations on insurers to evidence good conduct and positive outcomes to the customer?
• Challenges of implementing and maintaining ethical guidelines

Panellist:

Michael Sicsic, Risk & Regulation Professional, ORIC International Board Member, Former Head of Supervision at the Financial Conduct Authority
Nina Arquint, Chief Risk Officer Swiss Re Corporate Solutions
Raphael Borrel, Head of Information Risks, AXA XL
Aleksander Grocz, Supervisor Behaviour and Culture, De Nederlandsche Bank N.V.

Moderator: Vincent Huck, Editor, Insurance Asset Risk

EXPERT INSIGHT SESSION: MANAGING TRANSFORMATION RISK

Speaker:Claudia Meyer, Group Head of Operational and Reputational Risk Management, Allianz

END OF DAY STREAM 4